Company Description
SOCOTEC VIETNAM is a technical support platform for the SOCOTEC Group providing expert services on a range of projects in testing, inspection and certification (TIC) in the construction and infrastructure sectors. Around the globe, more than 15,000 experts in 26 countries across 5 continents deliver professional services in construction, buildings & real estate, infrastructures, environment & safety and certification.
We are currently expanding our ENGINEERING SERVICES and are looking for a Data Entry & Platform Operator to join our growing team and help deliver high-quality projects to our clients
Job Description
1. Insurance data entry operation
- Process insurance claim orders information into a CRM system and then into the client software
- Schedule insurance orders and confirm these appointments by email to the insured.
- Create insurance action and assign them to the expert within strict deadlines.
2. Other data and platform operations
- Accurately enter data into water management systems and databases. Check the accuracy and consistency of the data entered, report any anomalies or inconsistencies identified to supervisor
- Perform manual annotation of data (text, images, audio, video) according to well-defined protocols and instructions. Classify, label and categorize data accurately
- Clean, format and standardize raw data. Enrich data with relevant metadata
Qualifications
- Good office skills - Knowledge of Microsoft Office packages (Excel, Word, Outlook, …), CRM Systems (preferred)
- Strong verbal communication skills in English
- Experience using Power BI is a strong advantage
- Excellent attention to detail to produce accurate work
- Excellent time management skills with an emphasis on delivery and meeting delivery schedules.
- Self-motivated and enthusiastic and able to work as part of a team.
- Ability to work in an organized fashion, to achieve deadlines
Additional Information
- Attractive salary and bonus with annual revision
- Compulsory insurance pay as gross monthly salary
- 42 hours per week (30 minutes early finish every Friday), flexible working hours options.
- 15 annual leave days (Women) and 13 annual leave days (Men) - 15 working from home days each year
- Team-building activities, Sport Clubs.
- Cooperation with colleagues around the world in a leading global group.
- Strong team spirit in an entrepreneurial environment of a growing company.
- People values, social responsibility, and sustainability.
- Opportunities for self-development and career advancement.
- Internal training courses (technical, foreign language, soft-skill)